Customer Testimonials
Justin, Nathan, and Spencer were excellent to work with. They made the purchase of our vehicle easy with no back and forth on the price. I will definitely purchase another vehicle from them.
The dealer that i went through was awesome he was willing to stay longer to get me a new car so i wouldn't be without in the winter months coming up and his name is joe kelly i would recommend him for anyone who needs a new car
Mark Hemry is terrific and very easy to work with. Could not be happier with his assistance in buying a used car. Please see Mark Hemry if you're looking to buy a new/used vehicle.
This has to be the most unprofessional, incompetent, and uncommunicative business of any kind I have ever dealt with.
Started the day I bought my car; I was told I could leave with it that day only to be told it needed to be serviced and would be delivered to my house the next day. Three days later it was delivered to the wrong address but I got it the next.
Then I had to wait almost THREE months for them to send my title. This is after calling multiple times in the last three weeks before my temp tag ... Read More DealerRater - May 4, 2024
It was extremely easy process from the test drive to driving the car off the lot! The whole process took less than 3 hours and I’m extremely impressed with this dealership.
By far victory Chrysler Dodge and Jeep Ram of Ottawa is the place I would want to go back to if I ever got another vehicle they make you feel very welcomed and were able to find a nice truck for me at a great price
My first time buying from a Dealership and they Got me... not even two months or two payments made, before it had to be turned into the shop. Stating well it's a used vehicle from the owner of the Company. I Pray you don't do Business with these CROOKS!!!! Selling junk to hard working people in our community..... 20 grand and I'm having it taken to a different shop...
bought a 2011 truck made a 2-hour drive best ever dealership when I get a norther car I will drive back up here
Crooks needed 2 gal 05 40 engine oil charged me 50$ a gallon and no that’s not the going price 27$ at orschelns
Dealership very customer centric and pleasant... Until you sign the contract.
The vehicle we purchased needed 3-4 safety issues repaired that was agreed to as part of the contract agreement. According to Kallan, one of the owners and the local GM, "We'll have it ready in 2-3 days".
It's now day 9 or 10 and we still do not have our vehicle. Communication is way less than dsireable - many promised, no follow through.
Later, I receive a text message from the saleslady we had been dealing with first, and she apologized because she had been checking the ... Read More DealerRater - Nov 26, 2021
I called Mike, asked if I could get a car to get my wife out of hospital. He was our only hope. He said he would make a way. He did! I got back same day and he didn't even charge me! Who does that?
They were happy to sell us a truck they didn't have yet with two trade in vehicles. Lots of pressure to sign finance paperwork and extended warranty on a new vehicle. 9 days later, still no truck. Decided we would sell our trade in truck and bring equal amount of cash. Dealership got pissed! Said it was a done deal we couldn't do that. Guess we are spending our $26,000 elsewhere.
This dealership is awesome they always are very attentive and very friendly. Andy the service sales person is very attentive very friendly and very knowledgeable. And the service manager is also very attentive very friendly and very knowledgeable. Overall the entire jeep dealership that is Jeep Dodge Ram dealership in Ottawa Kansas as were you should buy your next vehicle or if you have any services that need to be done on your vehicle this is the place to bring it.
Victory Ottawa recently exceeded my expectations with their commitment to service and customer satisfaction. My daughter, who is currently attending KU, needed an oil leak repair on her 2015 Jeep. Andy, in the service department, coordinated both pick up and drop off of my daughter's Jeep in Lawrence so that I did not have to miss work to bring it in for repair. Andy and the entire team at Victory Ottawa provided exceptional five-star service!
I was very satisfied with Victory Jeep in Ottawa. Justan was very helpful and went above and beyond to help.me find what I wanted. He was very helpful. I would definitely recommend him and them for your car needs. Thanks so much
Just purchased our 2019 Toyota Highlander for Jeremy. He and the staff were great to work with. Have called several times with questions and Jeremy has always been helpful.
Went in to look at an advertised vehicle, it was not on site yet but would be in a week. Was told they would call when it was in. The day that it was to come in was almost over and I heard nothing so I called only to find out someone was test driving it and was about to sell. Aggravated I said I would not be buying anything. 2 hours later, received a call that it was now for sale again. It was such a good deal, I decided to hang with it for now. Was told they would ... Read More DealerRater - Feb 23, 2020
We were actually impressed on first impression... but ultimately they seem to only want to sell a vehicle if you finance through them... stop pushing your financing down my throat after we have told you multiple times in no uncertain terms that we have arranged our own financing! And I am not going to over pay for a vehicle just because I am not using your financing!
Jenna helped me get a van. She was really frinedly and helpful. i liked that she wasn't pushy and kind of let me figure out what I wanted. It was a relief after visits to some other dealerships.
Jenna was the best, very helpful- when she wasn't there Dilshan and Mike Gervais were ready to assist me, no questions asked. Good experience.
I had a great experience buying my car from Ottawa Dodge. This dealership is top notch. Jenna went above and beyond showing me all of my options, and she made sure that I ended up with the SUV that I was most comfortable with. There was no hassle, pressure, or slick sale gimmicks. I felt peace of mind driving off the lot, and I will most definitely be back. I highly recommend this dealership to my friends, family, and any other potential buyers. They are outstanding!
Sales personal were friendly,efficient and great at customer satisfaction! Dilshan worked hard at getting me the vehicle I wanted,followed up with good insight and customer satisfaction.
